Understand the terms that govern your use of Gotham.
Last updated: January 4, 2026
1. Parties and acceptance
These Terms govern the use of the Gotham service provided by Example AS (orgnr 999 999 999) ("Provider") to the business customer ("Customer"). By creating an account or using the service, the Customer accepts these Terms.
2. The service
Gotham is a B2B SaaS platform for Norwegian company intelligence and workflow support. The service is provided on a subscription basis.
3. Orders and precedence
Commercial details are set out in the applicable order form or online checkout ("Order"). If there is a conflict between these Terms and an Order, the Order governs for the specific purchase.
4. Plans, pricing, and payment
Fees are per seat per month unless otherwise stated in an Order. Pricing, plan limits, and included usage are listed on the Pricing page and may change from time to time for new orders or renewals.
The Customer is responsible for all taxes and duties unless otherwise stated. Invoices are due within 30 days unless agreed otherwise.
5. Account responsibility
The Customer is responsible for all activity under its account and for keeping credentials secure. Access must be limited to authorized users.
6. Acceptable use
The Customer must not:
- Use the service for unlawful purposes
- Attempt to bypass security or access controls
- Reverse engineer or scrape the service without written permission
- Overload, disrupt, or interfere with the service
7. Customer Data and DPA
The Customer owns its data. The Provider may process Customer Data solely to deliver and support the service and in accordance with the Data Processing Agreement.
The Data Processing Agreement forms part of these Terms.
8. Confidentiality
Each party will protect the other party's confidential information and use it only to perform this agreement.
9. Intellectual property and license
The Provider retains all rights to the service, software, and documentation. Subject to these Terms and payment of fees, the Provider grants the Customer a limited, non-exclusive, non-transferable license to use the service during the subscription term.
10. Feedback
Feedback may be used by the Provider without restriction and without obligation.
11. Availability and support
The Provider aims for high availability but does not provide a service-level agreement unless explicitly agreed in an Order. Planned maintenance will be communicated when possible.
12. Suspension
The Provider may suspend access if the Customer materially breaches these Terms, uses the service unlawfully, or poses a security risk. The Provider will use reasonable efforts to notify the Customer in advance when practicable.
13. Term and termination
The subscription term and renewal are specified in the Order. Either party may terminate for material breach if the breach is not cured within 30 days.
Upon termination, access ends and Customer Data is handled as described in the Privacy Policy and Data Processing Agreement.
14. Warranties and disclaimers
The service is provided "as is" and "as available" to the maximum extent permitted by law. The Provider does not warrant that the service will be uninterrupted or error-free.
15. Liability
The Provider's total liability is limited to the fees paid by the Customer in the 12 months before the event giving rise to the claim. Indirect or consequential losses are excluded to the maximum extent permitted by law.
16. Changes to the Terms
The Provider may update these Terms with reasonable notice. Continued use after the effective date constitutes acceptance.
17. Governing law and venue
These Terms are governed by Norwegian law. Disputes are subject to the exclusive jurisdiction of Oslo District Court.